Assisted Living FAQs

Assisted Living & Nursing Home Care FAQs

 


 

Singerly Manor Assisted Living, LLC wants to help answer your questions on assisted living services and the details of senior housing and nursing home care.

Making the choice of senior care facilities can be stressful. We want to help. Below are the most common questions we receive from new and prospective residents and their families. We hope these will ease your concerns and help you make an informed decision on the eldercare services that are right for you and your loved ones.

 

  • Question: What are the visiting hours at Singerly Manor?

    • Answer: Guests may visit 24 hours a day, 7 days a week.
  • Question: Are we able to tour the facility prior to making a commitment?

    • Answer: Yes, tours of the facility are available at any time. Our facility is open 24/7 and we gladly welcome tours or visitors at any time. No need to schedule in advance!
  • Question: How do I know when it is time to consider a home for my loved one?

    • Answer: Coming to reality when it is time to make a decision about what is best for your loved ones future can be a heart wrenching decision. There is a clear indicator at which point it’s time to seek further attention. When medical and personal care needs become too difficult for your loved one or whoever is taking care of them to handle on their own is when it is time to pursue a higher level of care.
  • Question: What services are provided by Singerly Manor?

      Answer:

    • If necessary, we coordinate hospice services for residents as needed. We have two hospice agencies in Cecil County that we work with, Season’s and Amedisys. We do accept new residents who are already on hospice.
    • We can arrange for Physical and Occupational Therapy on an as needed basis, from an agency that comes to our facility.
    • If a resident prefers to go outside of the facility for therapy, we do work with another agency that can provide transportation at no extra cost.
    • We work with a company that comes to the facility and capable of performing X-rays, ultrasounds, and other diagnostic studies.
    • Should a resident need bloodwork done, we are able to draw the blood and transport to the lab for a small processing fee.
    • We provide our resident’s access to a hairdresser that comes to the facility once a week. Residents are required to pay a minimal fee for her services.
    • Our caregivers and volunteers provide nail care.
    • A house doctor comes to the facility on a monthly basis to provide care to the residents.
    • A podiatrist comes to the facility about once every 12 weeks to provide care to the residents.
  • Question: What services are NOT provided by the facility?

      Answer:

    • We do not provide transportation to doctor’s appointments, adult briefs or diapers.
    • Singerly Manor does not pay for the hair dressing services that come to the facility – this is the responsibility of the resident.
  • Question: What food options are available?

    • Answer: Residents can expect to receive home-cooked meals. Upon entering, residents will discuss their dietary needs and a plan will be developed to cater to any needs or restrictions if necessary.
  • Question: What size are the rooms?

    • Answer: The dimensions and layout of the rooms will fluctuate. All rooms are semi private rooms and residents use shared bathrooms.
  • Question: Are private rooms available?

    • Answer: Private rooms are available at an agreed upon price.
  • Question: Are couples able to live together at Singerly Manor?

    • Answer: Yes, facilities usually provide opportunities for couples to live in the same residence. This is something that will need to be discussed to ensure that each resident receives the care they need.
  • Question: Does the facility host activities for the residents?

    • Answer: Singerly Manor has an Activity Coordinator on staff that will do afternoon activities with the residents several days a week. When the activity coordinator is not available to do activities with the residents, the caregivers take over. Activities include: bingo, trivia, crafts, sing-a-longs, outings, adult coloring books, pet therapy, bible study, reading circle with coffee, current events, games, movies, hair and nails, take-out day, etc. On occasion, we will take some of the residents out to dinner at Baker’s restaurant.
  • Question: Are bedding and towels provided to residents?

    • Answer: Yes, residents will be provided with bedding and towels. If residents prefer to bring their own, they may do so.
  • Question: What personal items are residents able to bring from home?

    • Answer: Residents are encouraged to personalize their room to make it feel like home. They should feel free to bring: curtains, pictures, plants, mementos, favorite chair, and other items to create a comfortable atmosphere. We highly recommend that residents not bring any valuable items, such as expensive jewelry and large amounts of money. Singerly Manor cannot be responsible for lost or stolen items.
  • Question: What is the appropriate amount of clothing a resident should bring? What types of clothing should be brought?

    • Answer: It is recommended that residents bring at least seven complete outfits. Proper clothing includes: slacks, shirts or tops, dresses, sweat suits, sweaters, nightgowns/sleepwear, and undergarments. We highly advise clothing to be roomy, with large enough openings that they can be put on and taken off with the bare minimum of strain to both the resident and the clothing.
  • Question: Are residents able to receive mail?

    • Answer: To ensure the resident receives their mail, please be sure to include their first and last name on the envelope. All mail is delivered unopened to each resident. If needed, staff or volunteers may assist with opening and reading mail.
  • Question: How is assisted living care paid for?

      Answer: Assisted living care is paid for by

    • Private Pay – paid for by the individuals or family of the resident
    • Long term care insurance
    • Medicaid or other various state programs if eligible
  • Question: What safety measures are in place at the facility?

      Answer: One of the main motives families seek a higher level of care for the elderly is due to a big concern of safety, especially in their own home. There is an obvious level of advanced safety in the facility as there are staff members on hand in the event of a fall or any other health related issue.

    • To provide the utmost safety to our residents, background checks are performed on all staff.
    • Electronic medical records are an easy and convenient way for staff to double check medication records.
    • This facility follows the following security provisions to ensure your safety and well being:
      • Door entry/exit chimes.
      • Residents are required to notify staff when leaving the facility for either short term or for planned absences.
      • All visitors are required to sign in and out of the facility.
      • Twenty-four hour awake on site staff.
      • Smoke detector system inside and outside of every sleeping area, every common gathering area, and basement.
      • Fire extinguishers on all floors and near kitchen and laundry.
      • Staff in-services regarding safety and security measures.
      • All medications including over-the-counter medications must be physician prescribed/ordered and stored by staff in accordance with Maryland state regulations
  • Question: What happens in the event of an emergency?

    • Answer: Appropriately trained staff are available 24/7 to handle emergency situations.

 


 

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Testimonials

Edna Mae Daughter of Ruth - resident since 5/2005 "The staff here at Singerly Manor takes very good care of my mom. She always looks clean and well groomed. They are concerned for her safety and health, they also have a good staff/ patient relationship. Mom likes all of them and they are good to her...

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